Shipping policy

At Cozy Flow, we want your order to reach you safely and efficiently.

Processing Time: All orders are carefully prepared and processed within 1–2 business days to ensure quality and safety.

Shipping Time: Once processed, orders are shipped and typically arrive within up to 3 weeks from the date of purchase, including processing time.

Tracking: As soon as your order is on the way, you’ll receive a tracking number so you can follow your package every step of the journey.

We appreciate your patience and promise your Cozy Flow heating pad will be worth the wait!